8b77 Privacy Policy

Introduction

8b77 is committed to protecting the privacy and personal data of every user who accesses our online casino and sports betting platform. This Privacy Policy explains in clear, plain language how we collect, store, use, and share information when you register and use services at 8b77. By creating an account or continuing to use our platform, you acknowledge that you have read and understood this policy.

This policy applies to all visitors, registered users, and players who interact with 8b77's website, mobile-optimized platform, and related services. It covers all personal data processed in connection with your use of our gaming and sports betting offerings, including transactions made via bKash, Nagad, Rocket, and other supported payment channels.

Information We Collect

We collect information that is necessary to provide you with a secure and functional gaming experience. The categories of personal data we may collect include:

• Identity data: full name, date of birth, nationality, and government-issued identification documents required for account verification.
• Contact data: email address, phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, or other cities).
• Financial data: transaction records, deposit and withdrawal history, payment method details (bKash wallet numbers, Nagad account references), and account balance activity.
• Account data: username, password (stored in encrypted form), account preferences, bonus history, and gaming activity logs.
• Technical data: IP address, browser type, device identifiers, operating system, session timestamps, and referring URLs.

We also collect information you provide voluntarily, including but not limited to:

• Responses to KYC (Know Your Customer) verification requests.
• Feedback submitted through our support channel at [email protected].
• Preferences and settings configured within your 8b77 account dashboard.
• Communication records, including emails and support tickets exchanged with our customer service team.

How We Use Your Information

8b77 uses personal data solely for legitimate purposes that are directly connected to providing, improving, and securing our platform. Specifically, we use your information to:

• Create, verify, and maintain your 8b77 player account, including fulfilling KYC requirements to confirm your identity and age (players must be 21 years or older).
• Process deposits and withdrawals made through bKash, Nagad, Rocket, Upay, and bank transfer, ensuring accurate crediting and disbursement of funds.
• Deliver relevant game recommendations, promotional bonus offers, and personalised communications based on your activity history on 8b77.
• Monitor and detect fraudulent activity, money laundering attempts, and other security threats to protect both platform integrity and all user accounts.
• Comply with applicable legal and regulatory obligations, including record-keeping requirements and responses to lawful authority requests.
• Improve the performance, usability, and range of services offered on 8b77 through internal data analytics and user experience research.

Cookies and Tracking Technologies

8b77 uses cookies and similar tracking technologies to enhance your browsing experience, remember your session preferences, and gather aggregate usage statistics. Cookies are small text files stored on your device by your browser when you visit our platform. They do not contain personally identifiable information by themselves, but they may be linked to your account data when you are logged in.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You may configure your browser to reject cookies; however, doing so may limit certain features of the 8b77 platform, including keeping you logged in across sessions.

Sharing of Information

8b77 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist in operating our platform — such as payment processors, fraud detection partners, and cloud infrastructure providers — under strict confidentiality agreements.
• Legal authorities: when required by applicable law, court order, or governmental request, we may disclose information to regulatory bodies or law enforcement agencies operating in Bangladesh or internationally.
• Business transfers: in the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction, subject to equivalent privacy protections.
• Fraud prevention: we may share data with other platforms or industry bodies for the purpose of preventing fraud, bonus abuse, or multi-accounting activity that undermines fair play.

In all cases, 8b77 ensures that any third party receiving your data is bound by appropriate data protection obligations and may not use your information for any purpose beyond what is specified.

Data Security Measures

8b77 employs industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include SSL (Secure Sockets Layer) encryption for all data in transit, secure and encrypted storage for sensitive information such as passwords and payment records, and regular security audits of our platform infrastructure.

While we take robust precautions to protect your information, no system transmitted over the internet can be guaranteed to be 100% secure. We strongly encourage users to choose strong, unique passwords for their 8b77 accounts and to never share login credentials with any third party.

How Long We Keep Your Data

8b77 retains personal data for as long as your account remains active and for a reasonable period thereafter as required by legal, regulatory, and operational obligations. Financial transaction records and KYC documentation may be retained for a minimum period as required by applicable record-keeping standards. When your data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

Your Rights Over Your Data

8b77 respects your rights in relation to the personal data we hold about you. As a registered user of our platform, you have the right to:

• Access: request a copy of the personal data 8b77 holds about you at any time.
• Correction: request that inaccurate or incomplete personal information held in your account be corrected or updated.
• Deletion: request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations.
• Objection: object to the processing of your personal data for direct marketing purposes at any time.
• Portability: request that your personal data be provided to you in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please contact our support team. We will respond to valid requests within a reasonable timeframe. Note that certain rights may be limited where they conflict with our legal obligations or legitimate business interests.

Third-Party Payment Processors

8b77 supports a range of local and international payment methods including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), and card payments via Visa and Mastercard. When you use any of these payment services, relevant transaction data is shared with the applicable payment processor to complete your deposit or withdrawal request.

Each payment processor operates under its own privacy policy and data protection practices. 8b77 does not store full payment card numbers or mobile financial service (MFS) credentials on our servers. We strongly recommend reviewing the privacy policy of your chosen payment provider before initiating a transaction.

Age Restriction and Children's Privacy

8b77 is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If we become aware that a user under this age has registered on our platform, we will take immediate steps to close the account and delete associated data. Parents and guardians are encouraged to maintain appropriate parental controls on devices accessible to minors.

Changes to This Privacy Policy

8b77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of 8b77 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal information.